Terms and Conditions
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website located at www.plantshop.store (the “Site”) and any services provided by plantshop (“we”, “us”, or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the Site immediately.
2. Acceptance of Terms
By creating an account, placing an order, or otherwise interacting with the Site, you represent that you have read, understood, and accepted these Terms, as well as any additional policies referenced herein.
3. Use of the Site
3.1 Eligibility
You must be at least 18 years old and capable of entering into a legally binding contract to use the Site.
3.2 Account Security
When you create an account, you agree to provide accurate information and to keep your login credentials confidential. You are responsible for all activities that occur under your account.
3.3 Prohibited Conduct
- Violating any applicable law or regulation.
- Submitting false, misleading, or defamatory content.
- Attempting to interfere with the Site’s operation or security.
- Using automated tools (bots, scrapers, etc.) to access the Site without our prior written consent.
4. User Responsibilities
Users are expected to:
- Provide accurate and complete information when placing orders.
- Review product descriptions, prices, and shipping details before completing a purchase.
- Comply with all applicable import, export, and plant health regulations.
- Notify us promptly of any unauthorized use of their account.
5. Ordering and Payment
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason. Payment must be made using the methods offered on the Site. Prices are listed in U.S. dollars and may change without notice.
6. Shipping and Delivery
We ship to addresses within the United States. Shipping costs, delivery times, and carrier information will be provided at checkout. Risk of loss or damage to the goods passes to you upon delivery.
7. Returns and Refunds
Due to the nature of live plants, we accept returns only for damaged or misidentified items received within 7 days of delivery. To initiate a return, contact us at [email protected] with photos and a description of the issue. Refunds will be issued using the original payment method after we verify the return.
8. Intellectual Property
All content on the Site, including text, images, logos, and designs, is the property of plantshop or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
9. Disclaimer of Warranties
The Site and all products are provided “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non‑infringement.
10. Limitation of Liability
To the maximum extent permitted by law, plantshop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to defend, indemnify, and hold harmless plantshop, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your unlawful use of the Site.
12. Privacy
Your personal information is governed by our Privacy Policy. By using the Site, you consent to the collection and use of your data as described therein.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law principles.
14. Changes to Terms
We may revise these Terms at any time. The most current version will be posted on the Site with an updated “Last Updated” date. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.
15. Contact Information
If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Phone: +1 (440) 331-1198
- Address: 9960 East 1st Way, Cleveland, Ohio 44192, United States